About us

BOR of Tri-State Owners
Juan grew up in Upstate New York where he enlisted in the United States Marine Corps. He served 10 years, and deployed several times to the Middle East. Shortly after he left the Marine Corps he graduated from the New York City Police Academy. Throughout his career as a law enforcement professional he made it a priority to put his community first. His experience, attention to detail, and passion to help others ensures that no matter the task, Juan Morales will not just meet but exceeds expectations. Juan and his wife, Nicole, have three children, cherish their family and live a very active outdoors lifestyle.
Nicole spent the majority of her childhood traveling, both her parents were United States Marines. Not only did she live all over the United States but attended school in both Japan and Syria, currently residing in the North East Tri-State area. Nicole attended DeVry University where she obtained a bachelor's Degree in Human Resources. Although she loved her work, she felt there was a huge void. Nicole was looking for a greater sense of purpose, and had to fuel her passion for helping those in need. Her husband, Juan, had introduced her to BioOne. This is where they both could continue their journey of helping others. At the same time build the future for their three kids and the rest of their family

Juan and Nicole Morales, the Owners of Best Option Restoration of Tri-State

Our commitment

We hold ourselves and our contractors to the highest of standards. Our crews receive extensive training from the best in the industry and follow all IICRC s500 standards. We require all of our technicians to be trained, certified and insured so our valuable customers can breath easy once we arrive on scene.

The best option in restoration and disaster situations

Best Option Restoration of Tri-State Area offers a variety of restoration services, such as water damage, fire damage, storm damage, mold remediation, contents cleaning, commercial and large loss damage. When disaster strikes, we are here to make sure any trace of damage is removed and restored back to its original condition.

Why choose Best Option Restoration of Tri-State

  • 24/7 Emergency Services
  • Arrive quickly to any size disaster
  • Certified IICRC & IRI Technicians
  • We work with your property insurance

WHAT OUR CLIENTS SAY ABOUT Best Option Restoration of Tri-State



    Don't have Facebook or Google My Business account? Don't let it stop you! Leave your review here by filling in the form and we'll publish it on our website!

    20 April 2023 Mold remediation - by Stephen Crisafulli, 2023-04-26 10:04:06

    4.50 / 5 stars

    We had a leaking hot water faucet in a small bathroom. The mold developed quickly on walls and door. Tim spent the entire first day using brushes & chemical compounds to clean all visible mold. The door was removed and taken outside to be cleaned. I think Juan may have done that part, although I didn't see him. A biocide & anti-microbial was used on all surfaces, while a HEPA filter air scrubber was on the whole time. Tim left the air scrubber on overnight and returned the next morning to finish up and clean up, leaving no mess. That's the technical part. The personal (extremely important) part is that Tim was courteous, personable, professional, knowledgeable & completely willing to answer any questions and explain in as much detail as I wished. These folks are good. I hope I never have this kind of problem again, but if I do I know who to call: Best Option Restoration of Tri-State

    Was this review helpful?

    - by Nancy B., 2022-05-31 08:05:37

    After research, I believe this is the BEST company for the services needed. Extremely knowledgable, Very professional! Thank You So Very Much!!

    Was this review helpful? 1

    - by Angela S., 2021-12-12 08:12:18

    Cheryl and her team are so thorough and professional. The level of service provided was outstanding!

    Was this review helpful? 1



    out of 6 ratings


    About us phone